For months, the city has been a rebel stronghold but as Ukrainian troops close in, fighting intensifies.
One man was hit by shrapnel and taken away in an ambulance. Others cleared shards of shattered glass from their apartments.
"People came to my house and broke everything," a woman from Donetsk said. "And they took my husband."
150 kilometres away, Ukrainian government forces are also fighting separatists in Luhansk.
Smoke rises on the horizon as the assault on rebels continues.
This city has been isolated for weeks. Residents are without water and electricity and phone connections.
A convoy of trucks said to be carrying relief supplies for people in those hard hit regions waits at the Russia-Ukraine border for approval.
The convoy is from Russia, and some believe it could be a Trojan horse-bringing military supplies to pro-Russian separatists rather than humanitarian aid to residents.
The conflict has claimed more than 2,000 lives, including civilians.
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