France's Teleperformance, the worldwide leader in outsourced multichannel customer experience management, is planning to open its first service centre in Lithuania. The company will create over 2,000 new jobs.
France's Teleperformance to open service centre in Lithuania
© Shutterstock nuotr.

The Teleperformance unit in Lithuania will be based in Vilnius and serve the markets of the Baltic states, Norway, Sweden, Finland, Denmark, Germany, Poland, and Russia. The company is already looking for employees who can speak languages of these countries. It is expecting to employ more than 50 people by the end of 2015. Further development is also planned for 2016.

Lithuania's Economy Minister Evaldas Gustas says that Teleperformance is one of the largest companies in the world engaged in customer service business. The minister said he was pleased that Lithuania was once again given credit by such a company which decided to open its unit in Vilnius.

Consolidated revenue of Teleperformance amounted to EUR 1,658 million in the first half of 2015, representing a year-on-year increase of 7.8 percent. Net free cash flow stood at EUR 95 million. Almost 50 percent of revenue is generated in North America and Asia-Pacific, 26 percent in Latin America and 25 percent in Europe, the Middle East and Africa.

Nearly 40-year-old Teleperformance serves companies around the world with customer care, technical support, customer acquisition and debt collection programs.

In 2014, it reported consolidated revenue of EUR 2,758 million. The Group operates around 135,000 computerized workstations, with more than 182,000 employees across around 270 contact centres in 62 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market.

Elta EN
It is forbidden to copy the text of this publication without a written permission from ELTA.
|Populiariausi straipsniai ir video

Vilnius approved works of arrangement of the environment of the Palace of Concerts and Sports

The Vilnius City Council approved a joint activity agreement between the Vilnius City Administration...

President: Lithuania must defend its haulers' interests 'to the hilt'

Lithuanian President Gitanas Nauseda backs the government's plans to contest the EU Mobility Package...

Lithuanian Airports join international project dedicated to people with hidden disabilities

The national airports operator further pursues the goal to ensure a smooth travelling experience for...

Opera to acquire Lithuanian specialised bank

Opera, headquartered in Oslo, Norway, announced its intention to purchase Fjord Bank subject to...

Tours operators suspend trips to Bulgaria over coronavirus concerns

Lithuania's tour operators Novaturas and Tez Tour have decided not to organize trips to Bulgaria...

Top news

Michel proposes to leave emigration compensation for Lithuania

European Council President Charles Michel 's updated proposal for the EU's next long-term budget...

More than 360 imported COVID-19 cases since first confirmed infection

Lithuania recorded 362 imported COVID-19 cases in the period between the confirmation of the first...

4 new coronavirus cases

On Thursday, 4 new COVID-19 cases were recorded in Lithuania. Overall, it adds to 1861 confirmed...

Tours operators suspend trips to Bulgaria over coronavirus concerns

Lithuania's tour operators Novaturas and Tez Tour have decided not to organize trips to Bulgaria...

Loop traffic has taken effect in Vilnius Old Town

On 7 July, a new order for arranging traffic in Vilnius Old Town took effect – visitors and...

|Maža didelių žinių kaina